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Some email replies to support questions, orders and free upgrade requests are being rejected by badly designed spam detectors.  If you are expecting a reply by email please make sure that you do not have a problem with your spam detection.

If you are using AOL or Verizon please consider that their anti-spam systems seem to lose most of our replies to support questions.

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Please send your first email in plain text with no attachments.  If we need more information we will make special arrangements to receive your messages and get back to you.

If you want to contact us by post please send your letter to our address in England. 

Neural Planner Software
3 Pickmere Gardens
Cheadle Hulme

Telephone: +44 7817 680 689
Fax:       +44 8700 518 079